Brook Lane Surgery

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HOW DO I...
MAKE AN APPOINTMENT?


To see a doctor you must make an appointment. This can be done by contacting the surgery between 8.00am - 1.00pm and 2.00 - 6.30pm or, alternatively, registering to use our online booking service.

Emergencies will be fitted in on the same day - this service is for problems that cannot wait for an ordinary appointment. Please make it clear to the receptionist that your problem is urgent.


HOW DO I...
OBTAIN TEST RESULTS?


When the doctor has arranged for laboratory tests to be carried out it normally takes five to seven working days for the results to be returned to the surgery. Cervical smear results usually take about three weeks. It is your responsibility to check that your result is satisfactory.

HOW DO I...
OBTAIN A HOME VISIT?


Please come to the surgery if you possibly can. A doctor can see at least three patients in surgery in the time that it takes to make one home visit. If you are too ill to come to the surgery please contact us before 10.00am (if possible) and ask a doctor to visit. The doctor may telephone you before coming to see you.




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