Brook Lane Surgery

BBC | Health News

HOW DO I....

OBTAIN A REPEAT PRESCRIPTION?

Computer Printouts

If your doctor has agreed to you having regular prescriptions they will have arranged for you to have a computer printout showing your personal number and the medications you are to take. There are several ways of requesting a repeat prescription using this printout.

- Please telephone 01489 574063 between 10.30am - 12.30pm. Please have your computer printout number ready to give to the receptionist.

- You can bring your computer printout to the surgery, clearly indicating the items you require, and leave it in the box provided.

- You can post your printout to us, again remembering to indicate the items you require. Provided you enclose a stamped, self-addressed envelope, we will post your prescription back to you.

- Your printout can be faxed to us on 01489 570033 clearly indicating the items you require.

- You can register to use our online facility:

CLICK HERE TO BOOK APPOINTMENTS AND
REQUEST REPEAT MEDICATION ON-LINE

If You Do Not Have A Computer Printout

If you require a repeat prescription please submit your request in writing, stating your name, address and full details of the items you require.

As our receptionists are not medically qualified they are not allowed to accept prescription requests over the telephone.

Your doctor may ask to see you before issuing another prescription - this is to ensure that you continue to receive the treatment best suited to you.

Please allow 48 hours' notice for all repeat prescription requests.

HOW DO I....

OBTAIN A SICK CERTIFICATE?

"Self-certification" is the procedure you use if you are ill and therefore unable to work for up to seven days. These forms are available from your employer or the post office. After this period of time, if you are still too ill to return to work, you need to see a doctor to get a certificate for your employer. If you are self-employed the necessary forms are available at the surgery.