Brook Lane Surgery

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AT THE SURGERY

All the doctors have their own and differing times but are generally available during the following times....

Monday, Tuesday & Friday 8.00am - 1.00pm and 2.00 - 6.30pm

Wednesday & Thursday 7.00am - 1.00pm and 2.00 - 8.00pm

Preference Of Practitioner

You have the right to express a preference of practitioner but, whilst we will endeavour to comply with your request, this may not always be possible. Should this, on any occasion, not be possible an explanation will be offered.

Consultations


We will provide a consultation, without prejudice and on request, to any registered patient between the age of 16 and 74 who has not attended the surgery in the preceding three years and also to any registered patient aged 75 or over who has not attended the surgery in the preceding 12 months.

Out Of Hours

Telephone 01489 575191

When the surgery is closed a recorded message will give you a telephone number to phone in order to notify the duty doctor. Night and weekend calls are dealt with by a deputising service.

The doctor on duty can give you advice and will visit you, if necessary.

PLEASE DO NOT CALL UNLESS YOUR PROBLEM CANNOT WAIT UNTIL NORMAL HOURS.


NHS DIRECT

NHS Direct is a nurse-led telephone service providing confidential healthcare advice and information 24 hours a day, seven days a week.

NHS Direct can be contacted by telephoning 0845 4647 or via their website www.nhsdirect.nhs.uk


DISABLED FACILITIES


Both wheelchair access and toilet facilities are available for our patients with disabilities.

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Everetts Pharmacy
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Brook Lane Rest Home
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