There are several ways of requesting a repeat prescription
- Please telephone 01489 574063 between 10.30am - 12.30pm. Please have your computer number ready to give to the receptionist.
- You can post your prescription request to us, remembering to give full details of the items you require. If you wish to have your paper prescription posted back to you, please enclose a stamped, self-addressed envelope.
- You can fax your prescription request to us on 01489 570033 clearly indicating the items you require.
- You can register to use our online facility:
ONLINE SERVICES If you have access to the internet, you can now book your appointments (and cancel them), request repeat medication and access your medical record and results online if you are over 16 years of age. If you would like to take advantage of this facility, please contact the surgery for a registration letter. Or click here to download the form and bring the completed form into the surgery with photo ID.
Please note, due to patient confidentiality, we can only issue registration letters to the patient and not to other members of the family (unless under the age of 16).
Your doctor may ask to see you before issuing another prescription - this is to ensure that you continue to receive the treatment best suited to you.
Brook Lane Surgery is now part of the Electronic Prescribing Service (EPS). EPS enables prescribers - such as GP's and Nurse Practitioners - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for our patients and us.
If you have a pharmacy of choice, please register for EPS at that pharmacy.
Please allow 72 hours' notice for all repeat prescription requests.